Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Online Platforms Response
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices after backlash from users.